Auto Locators of Texas dealership customer reviews
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Very helpful and accommodating. Amber was great to work with.
16 Jan 2013
Took a 10 hour drive to find out that I was we'll worth the drive. I got there saw the vehicle I was interested in test drove it and a couple do signatures and I was on my way back home with a 2002 ford f-150 Harley Davidson truck in outstanding condition. It won't be the last time I'll visit this p...lace great service THANKS GUYS LOVE MY TRUCKShow more
19 Aug 2012
Bought a used 2006 Nissan Altima 2 weeks ago. No negotiation on price, but it was still a decent deal. We have had many issues with the car, but we give high marks despite the troubles because Amber did everything she could even though she didn't have to; it was purchased "as is" and yet she helped ...us fix a few things after the purchase. To me that shows integrity. I would go back to purchase another vehicle. THANK YOU AMBER!! YOU ARE AN ANGEL :) In case anyone is curious as to the details: As a buyer I should have looked at the car more carefully. On the way home I tried to roll down driver side window, but it didn't roll down, though the others did. Hubby followed me home and noted that the optional tail light bar across trunk doesn't light. Noted ding in windshield I hadn't seen. And while I was paying for vehicle (yes, bring cash or checkbook as they do not have a credit card machine), they cleaned up the car quickly (it was closing time on Saturday), left some sort of white spray residue over front of black vehicle. Also idles sort of rough, though quick Google search shows that a low idle rate will cause vibration, so I will take it to a Nissan dealership to have it adjusted. Two days later the car didn't start; I jumped the car and it worked fine after that. The following Thursday I took the car back to have tint added, and I asked Amber Wise if she could have the battery issue and window issue looked at (and clean up the whitish spots on car); the rest we would deal with, as it was a used car sold "as is". (Admittedly the car window issue was my fault for not checking before purchase.) Amber was so sweet, she had her mechanic look at it. She called to say they added a new battery and the problem with the window was the motor; she checked w/the former owner, who said he would pay for half the cost of part if I paid the other half. I felt this was fair since I should have checked, so I was okay with that. The next day they found the issue was also with the window switch, so they had to order that, of which they would cover the cost. I picked up my car with 4 windows tinted & the motor & battery replaced, while they were ordering the switch. I would come back the following week for the switch replacement & driver's side window tinted. In the meantime, the new battery died. AutoZone told us the battery was not brand new, but several years old; however, it was still holding a charge, working fine, and something else is going on. At that point, I was very frustrated and just wanted the switch replaced and tint done so I could be done & then take it somewhere to look, thinking I had some power drain on the battery. When I took it back in, Amber felt really bad and wanted to have her mechanic look at it. So I left it another night. He says it was the broken switch drawing the power on the battery down. Yay! Switch was replaced w/another used one, which is fine - it is a used car, afterall. I picked it up Friday with the hope that it is all done. I paid the window tinting and 1/2 cost of window motor. Drove the vehicle last 2 days with no other issues. Hope the battery stays healthy :) The reason I give the high marks despite the troubles - Amber is absolutely a beautiful soul. She is well-meaning and I believe she does her best given the constraints with purchasing as-is used cars. She did not have to provide another battery, look at car, have motor/switch replaced...she did it because she wanted to be the best help she could. I WOULD ABSOLUTELY GO BACK THERE FOR ANY OTHER PURCHASE I need to make! THANK YOU AMBER!! :)Show more
23 Apr 2012
I went to this dealer to look at a SAAB 95. I had called and told the lady at the dealer that I would be there at a certain time on Saturday (since I live about 30 miles from their location). We arrived, test drove the car, liked the car and discussed the deal. I did have a concern about the car, SA...AB 95 use premium gas and this one was knocking like it have been filled with regular. We did agree on a price, but when I tried to pay with my debit card, they said that they could not take it. I said I did not have any other way to pay for it. The lady said she had to leave by a certain time - maybe we could come back with cash. Or go someplace and get a money order (she called Wal-Mart to see if they could do this), but she again said she had to be gone by 3:30. NO offer to let someone else help us. We left and decided to go look elsewhere. Nice people, but take cash with you if you want to buy a car.Show more
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